International deliveries are by air, door to door. Because deliveries are ‘door to door’ we need a residential address rather than postal addresses. Depending on which items you order, we will ship them by either Australia Post Air Mail or TNT within Australia or by DHL services internationally. Shipments may require confirmation by signature on receipt. This is an important part of our order tracking system, and helps to maintain the security of your delivery. The goods you purchase will be processed and dispatched within 72 hours. Your order should be delivered within a 7 – 28 day delivery time. If, in the unlikely event, there is a delay in dispatching your order, you will be notified immediately via e-mail.
Freight charges
Freight, Handling and Insurance costs are an additional expense depending on the weight of the item. Please allow an extra 500 g for packaging your goods. Please refer to our postage chart as a reference.
FREIGHT, HANDLING & PACKING RATES FOR DOMESTIC AND INTERNATIONAL STANDARD POSTAL SERVICE
WEIGHT(KG) |
INTERNATIONAL PRICES
|
WEIGHT(KG) |
DOMESTIC PRICES |
UP TO 1KG |
AUD$30.00 |
UP TO2KG |
AUD$15 |
1.5KG |
AUD$40.50 |
3 - KG |
AUD$18.00 |
2 KG |
AUD$51.00 |
4 - KG |
AUD$20.00 |
2.5KG |
AUD$62.00 |
5 - KG |
AUD$22.00 |
3 KG |
AUD$68.50 |
6 - KG |
AUD$24.00 |
3.5KG |
AUD$75.00 |
7 - KG |
AUD$50.00 |
4 KG |
AUD$82.50 |
10 - KG |
AUD$55.00 |
- PRICES DO NOT INCLUDE GST
- RATES SHOWN ARE IN AUSTRALIAN DOLLARS
- FREE INSURANCE UP TO AUD$250.00
*ALL DIDGERIDOOS ARE SENT VIA DHL
*DIDGERIDOOS UP TO 6KG ARE SENT AT AUD$115.00 each
*ALL DIDGERIDOOS HEAVIER THAN 6KG PLEASE ADD AUD$15.00 PER EXTRA KILO
The goods you purchase will be processed and dispatched within 72 hours. Your order should be delivered within a 7 – 28 day delivery time. If, in the unlikely event, there is a delay in dispatching your order, you will be notified immediately via e-mail.
Please be aware that some countries or states apply local taxes, duties or other charges that may be payable by the receiver of the goods.
Packaging
We are very experienced in preparing valuable items for national and international travel and delivery. We use careful and professional packaging for every order. Even the most fragile items are regularly received safely by our customers interstate and all over the world.
Testimonials
“Not only did my group get to experience your wonderful Aboriginal Center to
it's fullest, but they also brought home a piece of Australian history with
the beautiful custom-made Emu Callers. I still receive positive comments
about these unique gifts you had made just for our attendees! Thanks
Tjapukai for being so easy to work with over the internet and for a
professional and enlightening experience!”
Michelle DeClerck, Director, ING Conferences & Meetings, Iowa, United
States
“My order arrived Monday. Everything was intact, and the art objects are even more beautiful than I had imagined. The children's books are intriguing. Thank you so much for your care and attention.”
“Thank-you once again for going above and beyond to help me obtain this
remembrance of my trip. I have been listening to the Tjapukai CD's back at
work and they are bringing back fond memories.”
“Really, thank you very, very much. You really went above and beyond!!!!! So helpful!!!!!!”
“Our package arrived today, and upon opening it found the order to be right and everything in perfect condition! What a wonderful invention, bubble wrap! Thank you for your prompt, kind and courteous treatment, and especially putting-up with all the e-mails! A lot of American businesses could learn from you how well you treat the customer!”
|
